Privacy Policy – Clarence Valley Community Church

Last updated: August 2026
Clarence Valley Community Church (“we”, “us”, “our”) respects your privacy. This policy explains how we
handle personal information collected through our website (including contact and prayer request forms).

What we collect

When you use our contact form or submit a prayer request, we may collect:
● Your name
● Your email address
● Any message, enquiry or prayer request you write
● Any other details you choose to provide
We only collect information you voluntarily give us.

How we use it

We use the information solely to:
● Respond to your enquiry or message
● Provide assistance or connect you with someone we believe may be able to help with your request or
enquiry
● Pray for you
● Follow up if needed as part of church ministry
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may
disclose information to authorities where required by law, or where we reasonably believe it is necessary to
protect someone’s safety or wellbeing.

Prayer requests

Prayer requests are treated as confidential unless you state otherwise. Website prayer request submissions
are only seen by pastoral staff or authorised team members. We will not share your request publicly (e.g. in
services, bulletins, or online) without your clear permission. If you ask that your prayer request be shared
publicly, we may choose not to do so.

Storage and security

We take reasonable steps to keep your information secure and only retain it for as long as needed for the
purpose it was collected (or as required by law).

Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us at
info@cvcc.com.au.

Changes

We may update this policy from time to time. The latest version will always be available on our website.

Contact

If you have any questions about this policy or how we handle your information, please email us at
info@cvcc.com.au.